Legal notice
COMPANY INFORMATION
This website, bestkeptco.com, and the Best Kept brand are operated by:
Qwiik Lab EOOD Company registration number (EIK): 208079980 VAT number: BG208079980 Registered office: zh.k. Chayka, bl. 205, ap. 4, Primorski district, Varna 9005, Bulgaria Email: hello@bestkeptco.com
Best Kept is a trading name of Qwiik Lab EOOD. Any reference on this site to "we", "us", "our" or "Best Kept" means Qwiik Lab EOOD.
DIRECTOR
Qwiik Lab EOOD is represented by its sole director and shareholder, Stephane Le Coz.
CONTACT
Email is our only support channel and the fastest way to reach a real person: hello@bestkeptco.com. We reply within one business day, Monday to Friday. Emails sent over the weekend are answered on the next business day.
Our registered office is an administrative address. It is not a warehouse, not a returns address, and not open to visitors. Please do not send packages there. If you have an issue with an order, email us: in almost every case we resolve it without asking you to ship anything back.
WEBSITE HOSTING
This store is hosted by Shopify Inc., 151 O'Connor Street, Ground floor, Ottawa, Ontario, K2P 2L8, Canada.
Payments are processed by Shopify Payments. We never see or store your full card details.
INTELLECTUAL PROPERTY
All content on this website, including text, images, logos, and page design, is the property of Qwiik Lab EOOD or is used with permission, and is protected by applicable copyright and trademark law. You may not reproduce, distribute, or use it commercially without our written consent.
If you believe that any content on this site infringes your rights, please email hello@bestkeptco.com with a description of the material and where it appears. We review every notice and act promptly on legitimate claims.
DISPUTE RESOLUTION
If something goes wrong with your order, email us first at hello@bestkeptco.com. We will do everything we reasonably can to resolve it, and we would much rather refund you than have you fight with your bank.
Customers residing in the European Union may also use the European Commission's online dispute resolution platform.
OTHER POLICIES
- Refund and Return Policy: https://bestkeptco.com/policies/refund-policy
- Shipping Policy: https://bestkeptco.com/policies/shipping-policy
- Privacy Policy: https://bestkeptco.com/policies/privacy-policy
- Terms of Service: https://bestkeptco.com/policies/terms-of-service
Last updated: July 30, 2026